Privacy Policy

Sendy respects and values your privacy. The information listed here details how your personal data is collected and used.

By using our Website or Sendy (the "Software"), you are accepting the terms of this Privacy Policy.

Information you provide

You will be asked to provide us with Personal Data which may include your name, email address and other contact details when you:

Use our Website
Purchase the Software
Send us support requests
Signup for our mailing lists
Signup and participate in the forums
Signup and use the affiliate center
Request for change of licensed domain
Request for invoice

Information we collect

When you use our Website or Software, we may automatically collect the following information:

Technical information that your browser sends when you use our website which may include your Internet Protocol (IP) address, country information, the address of the web page you visited before using our Website, your browser type and settings, the date and time of your use of our Website, information about your browser configuration and plug-ins, language preferences and cookie data.
Information about your usage of our Website or Software, including the URLs you have visited, the URL you have installed the Software on, date, time and length of visit or login, the version of Software you are using.

How we use your Information

We will only use information held about you for the following purposes:

To understand usage patterns and improve our Website.
To facilitate operations like troubleshooting, data analysis, testing, research, statistical and survey purposes.
To communicate with you by responding to your requests through emails, forum comments and messages.
To inform you of news and updates with regards to our Software through email.
To notify you about changes to our Software.
To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
To keep the Website secure by investigating and preventing abuse and fraud.

Use of cookies

Cookies are pieces of information that a website transfers to your computer's hard disk for record keeping purposes. We use cookies on our Website to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website and Software. These cookies also collects information about how visitors and users use our Website, for instance which functionality visitors use most often. These cookies don't collect information that identifies a visitor or user. All information these cookies collect is aggregated and therefore anonymous. We only use these cookies to improve how our Website work.

Other cookies includes purposes of delivering adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign.

Disclosure of your information

Sendy will not use or disclose your personal information without your consent, except where required or authorised by law, to implement the terms of any agreement we have with you, to assist the lawful investigation of a law enforcement authority, to protect the rights, property or personal safety of another Sendy customer, any member of the public or Sendy, the assets and operations of the business are transferred to another party as a going concern or as otherwise described in this Privacy Policy.

Your rights

We send marketing communications from time to time to update you on news and updates regarding our Software. You may elect to stop receiving our marketing emails by following the unsubscribe instructions included in such emails.

You also have the right to have your information rectified or erased as well as the right to request a copy of your personal information held by us. If you request a copy of your information you may be required to pay a statutory fee.

You can exercise your rights by sending an email to .

If you withdraw your consent to the use of your personal information for purposes set out in our Privacy Policy, we may not be able to provide you with access to all or parts of our Website or Software.

Policy Modifications

We reserve the right to change this Privacy Policy at any time and any amended Privacy Policy will be posted on our Website and notified to you by email, where appropriate. This Privacy Policy was last updated on 14 August 2023 and replaces any other Privacy Policy previously applicable from this date.